Returns & Exchanges
At Diabetic Supplies Unlimited, we want you to be completely satisfied with your purchase. If your item does not meet your expectations, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your return is authorized, download and print the prepaid shipping label provided via email.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached, and affix the shipping label to the outside of the box.
Receive Your Refund
Drop the package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing